Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William V Smith

William V Smith

September 25, 2024

5  out of  5
rating by William V Smith
"Great company to work with Saved me money on home owners with more coverage than others I checked with"
We responded:
"Thank you for the 5 Star review Mr Smith. It has been a pleasure providing your home and auto insurance and we look forward to being there for you in the future."
Profile photo of Matthew Reaves

Matthew Reaves

June 21, 2024

5  out of  5
rating by Matthew Reaves
"The State Farm folks over at Ken Sutton's office are the absolute best out there.They have saved us thousands this quarter alone and the coverage is far greater.Their service and personal interaction is above and beyond. Thank you Sutton team. Coastal Carolina Builders Inc"
We responded:
"Thank you Matt! We appreciate the great review and are proud to be your insurer in North Carolina and South Carolina. "
Profile photo of Elidia Vazquez

Elidia Vazquez

June 21, 2024

5  out of  5
rating by Elidia Vazquez
"Esta aseguransa siempre me ayuda con todo lo que ocupo. Cual quier duda que tengo ellos siempre me pueden explicar para que yo lo pueda entender. Las muchachas de ayi siempre son muy amables y no las puedo recommendar lo sufficiete."
Profile photo of Roy Mullins

Roy Mullins

June 7, 2024

5  out of  5
rating by Roy Mullins
"Been using Ken Sutton for years now. We've moved away but I still use them for all my North Carolina stuff. A plus!"
We responded:
"Thank you for the great review Roy. We are proud to handle your insurance from here in Clinton! "
Profile photo of Lizzy Robinson

Lizzy Robinson

May 29, 2024

5  out of  5
rating by Lizzy Robinson
"Ruby was so nice and concerned. She answered every question with clarity and to my understanding. We need more Ruby's in this world."
We responded:
"Thank you Lizzy for the kind review. I am so proud of my team and honored to be your insurer of choice here in Clinton, NC."
Profile photo of George Riley

George Riley

May 22, 2024

5  out of  5
rating by George Riley
"Ms. Ruby A. is the State Farm Associate I spoke with recently re: auto premium rates. She seems most receptive and very courteous in conveying excellent customer service. She will be an asset to your team. Thank you. Cordially, George T. Riley"
We responded:
"Thank you for the wonderful review Mr Riley. Ruby is certainly an asset to us. We appreciate you choosing us for your auto insurance and home insurance for over a decade! "
Profile photo of Joel Zantoyo

Joel Zantoyo

May 20, 2024

5  out of  5
rating by Joel Zantoyo
"Ken’s Agency has been so helpful to me and my family. Just obtained our life policies with the guidance and knowledge from Ruby and having Cathy helping us making the process very easy!"
We responded:
"Thank you Joel. We appreciate the kind words and the 5 Star Review. We want to be your first choice for insurance in Sampson County."
Profile photo of Amanda Hernandez

Amanda Hernandez

May 20, 2024

5  out of  5
rating by Amanda Hernandez
"Ruby always takes good care of my calls and always there to help with anything I need. I definitely recommend going to her. She is great."
We responded:
"Thank you Amanda. We are so glad to have Ruby on board servicing our auto insurance customers here in Clinton, NC."
Profile photo of andre harris

andre harris

April 5, 2024

5  out of  5
rating by andre harris
"Pretty good insurance. Staff is very friendly"
We responded:
"Thank you for the 5 Star review Andre! We appreciate your business. I am proud of my team and the service they provide."
Profile photo of William McCoy

William McCoy

January 25, 2024

5  out of  5
rating by William McCoy
"Great place to do business. Always responsive!!!"
We responded:
"Thank you for the wonderful review William. We appreciate your business and are proud to be your insurance agency. "
Profile photo of Naomi Kurz

Naomi Kurz

December 20, 2023

5  out of  5
rating by Naomi Kurz
"This is a really good place with nice people. They really know how to be kind."
We responded:
"Thank you for the kind words and the 5 Star review. We appreciate your business over these many years and hope to be your insurance agency of choice for many more. "
Profile photo of Lisa Davis

Lisa Davis

October 23, 2023

5  out of  5
rating by Lisa Davis
"Excellent place to get insurance. And they offer the best rates of anyone else in the Clinton area. A++++"
We responded:
"That's very nice of you Lisa. We appreciate the opportunity to service your insurance needs. Thank you for the excellent review!!"
Profile photo of lynne kreiser

lynne kreiser

October 16, 2023

5  out of  5
rating by lynne kreiser
"I've been a customer of Ken's agency for a very long time. This is an outstanding office because they take such good care of their clients. I have now left the area, and am finding out that the service provided by Ken and his staff is not the norm. It has been quite a shock finding out how spoiled I have been."
We responded:
"Thank you so much for the kind words Lynne. On behalf of my entire team we appreciate the opportunity you gave us to be your insurer for these many years and wish you the very best in the future."
Profile photo of Heather Allison

Heather Allison

October 11, 2023

5  out of  5
rating by Heather Allison
"As long as you are compliant with them and honest, they will work with you.."
We responded:
"Thank you for taking the time to give us a great review Heather. We certainly pride ourselves on honesty and appreciate your business. "
Profile photo of Kat Pierc

Kat Pierc

September 27, 2023

5  out of  5
rating by Kat Pierc
"Good service. Nicole is super !!"
We responded:
"We appreciate you taking the time to give Nicole a 5 Star review. I am fortunate to have a great team here to help you and take care of your insurance needs. Thank you for your business. "
Profile photo of john mckee

john mckee

August 18, 2023

1  out of  5
rating by john mckee
"Couldn't get anyone to answer the phone"
We responded:
"Hi Mr McKee. I have left you a couple of messages this morning. It is highly unusual to not be able to reach my office as we have 4 full time team members and a voicemail for the rare time we cannot answer the phone during business hours. After hours, State Farm has a call center that will take incoming calls. Please reach back out so we can find out what happened. Thank you. "
Profile photo of Larry Kellon

Larry Kellon

July 27, 2023

4  out of  5
rating by Larry Kellon
"Great and easy to post my bill."
We responded:
"Thank you Larry. Our team goal is to make insurance less complicated for you and provide the coverage you need. Please reach out any time you need assistance."
Profile photo of Michael Blankenship

Michael Blankenship

July 10, 2023

5  out of  5
rating by Michael Blankenship
"Ken Sutton has an excellent team that provides professional service. I had the pleasure of working with Selene to get a new policy, and she made getting an insurance policy quick and easy. In particular, she took a personalized approach by assessing my needs and answered every question I had along the way. I try to support local businesses when I am able to, and Ken Sutton's office will be my first choice the next time I need a new policy!"
We responded:
"Thank you for the wonderful review Michael. I am fortunate to have a great team of insurance professionals and appreciate your business! "
Profile photo of Anna Faircloth

Anna Faircloth

July 7, 2023

5  out of  5
rating by Anna Faircloth
"Selene is absolutely wonderful! She helped get both of my parents life insurance policies, and explained every detail for us! She answered all our questions and was a ray of sunshine for us."
We responded:
"Thank you Anna. We are grateful to have Selene as part of our team and truly appreciate the 5 Star review! Thank you for letting us help your family with their insurance needs."
Profile photo of Jessica Alonzo

Jessica Alonzo

May 26, 2023

5  out of  5
rating by Jessica Alonzo
"I just wanted to shout out Cathy! I had a self made billing issue and she went above and beyond to help me in every way possible. She was so helpful and friendly during the entire process!"
We responded:
"Thank you for the 5 Star review Jessica. Cathy is certainly an asset to my office. We appreciate your business!"
Profile photo of Hope Raynor

Hope Raynor

May 25, 2023

5  out of  5
rating by Hope Raynor
"Ken and Paula have been soooo helpful with all our calls and paperwork. We would have been lost without them. They never lost their patience with our questions and were always friendly and professional. Paula went above and beyond to help us get the correct rental car. I can't say enough how much I appreciate Ken Sutton State Farm!"
We responded:
"Thank you for the kind words hope. We are glad to help!"
Profile photo of Indira reyes

Indira reyes

February 2, 2023

5  out of  5
rating by Indira reyes
"Son muy amables al atenderlos"
We responded:
"Gracias, le agredcemos mucho"
Profile photo of peter p

peter p

January 9, 2023

5  out of  5
rating by peter p
"Mr.Ken and his team are always insure that my businesses, have all coverage for worker compensation and business insurance"
We responded:
"Thank you for the 5 Star Review Peter! It is an honor to insure your businesses and we wish you continued success."
Profile photo of Adam

Adam

November 15, 2022

4  out of  5
rating by Adam
"Friendly staff very knowledgeable."
We responded:
"Thank you Adam. I am fortunate to have a great team."
Profile photo of Paula Rivenbark

Paula Rivenbark

November 15, 2022

5  out of  5
rating by Paula Rivenbark
"Paula was very helpful!!! My daughter was in a finder binder and it was no fault of her, Paula was so helpful during the process. Paula was very friendly and knowledgeable. She helped me with the transition of the accident!!!!"
We responded:
"We are so glad Paula was so helpful to you Paula! Thank you for the 5 Star review and we appreciate the many years you have allowed us to be your insurance agency. Customers like you are why we are here."